What began as a small self-performing contractor serving the greater Chicagoland area, has since grown into one of the nation’s most dedicated facility service providers. UmbrellaOne’s continuous pursuit of customer service and excellence has earned us the privilege to partner with many of the country’s largest retail, restaurant and commercial property management companies in the care of their real estate assets.
Our team of account managers are among the most committed and perceptive in the business. Our sole focus is to provide a best in class experience in the management and consolidation of all of your repair, maintenance and commercial cleaning projects. We constantly strive to create a balance between meeting your highest standards, while being mindful of minimizing your expense in terms of both dollars and time. From small as-needed daily matters to reoccurring programs, UmbrellaOne will work with you to create and manage an organized, affordable and executable process.
Every UmbrellaOne client is assigned an account manager who leads a team tasked with learning your company’s specific challenges and needs. While we continually invest in technology to improve our efficiencies, communications and reporting, we still maintain that our people are what makes us standout as the best in the business and represent the unique value to your current facility maintenance program. As evidenced by our 24/7 in-house live support, our team is always there to speak with you live and assist you.
Additionally, we make a substantial commitment towards identifying and selecting the right field service partners to visit your locations. They are screened through a thorough vetting process that seeks to insure services are performed by qualified, insured and courteous technicians. We take great pride in our field technicians and their ability to consistently contribute to the UmbrellaOne experience.